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How vm777com Handles Your Personal Data

This page sets out exactly what data vm777com collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team. Access to our services depends on local law and is available where local law permits.

Account data kept secureWallet info: DANA, OVO, GoPayNo data sold to third partiesYou can request your data anytimeIndonesia-region policy
vm777com How vm777com Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Encryption in Transit

All data passed between your device and our servers — including your OVO or DANA wallet details — travels over SSL-encrypted connections so it cannot be intercepted in transit.

Cookie Controls

Session cookies keep you logged in during your visit. Analytics cookies help us see which lobby sections load slowly on mobile. You can adjust cookie preferences through your browser settings at any time.

Account Access Logs

Every login to your account is timestamped and stored. If you notice an unfamiliar access event — especially for players in Makassar or Palembang checking from a second device — contact support immediately.

Data Retention Limits

We keep your account and transaction records only as long as required by applicable Indonesian law or our operational need to resolve disputes. When neither applies, the data is deleted.

PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Start a live chat session directly from your account dashboard. Our team can log a data request, update incorrect details or walk you through account verification steps.
Email Support Send your data request or privacy query to our support email. Include your registered mobile number so we can match your message to the correct account record.
Account Help Page For wallet-linked privacy questions — like which DANA or GoPay details we store — head to the Account Settings section after logging in and open the Data Privacy tab.

Common Questions About Your Privacy Rights

The questions below cover what we hold, how long we keep it and what you can do about it. If your question is not here, our live chat team can answer it directly.

We collect your name, mobile number, email and the wallet identifier for DANA, OVO or GoPay that you link at deposit. Device and IP data is also logged for security checks.

We share data only with payment processors needed to complete your DANA, OVO or GoPay transactions. We do not sell or rent your details to any marketing or advertising company.

Send a request through live chat or our support email with your registered mobile number. We will identify your account records and respond within the timeframe required by applicable law.

Yes, where local Indonesian law permits it. Some records must be kept for dispute resolution or legal compliance. We will tell you clearly which records we can delete and which we must retain.

Transaction records — including GoPay and OVO deposit confirmations — are retained as long as local law or dispute-resolution needs require. Once that period passes, records are removed from active storage.

Contact our live chat team right away. We will review the access log for your account, freeze any suspicious session and guide you through a password and wallet re-verification process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.