What This FAQ Section Covers
This section addresses the questions we see most often — everything from how to verify your account to how withdrawals are processed. We've arranged answers in plain terms so you can move quickly. For deposits, the flow works through your DANA, OVO, or GoPay app: open the app, transfer to the account number shown at checkout, confirm with your PIN, and the
balance appears in your lobby wallet. For withdrawals, you'll need a verified account with a wallet that matches your registered name. Players in Palembang and across Indonesia reach the lobby and complete these steps directly through the mobile site — no app download needed. If a question isn't answered here, our support team is reachable via live chat or the contact form.
Availability of account services depends on local law and eligible regions.
- DANA Deposit
- OVO Transfer
- GoPay Payment
- Account Verification